IMPORTANT SAFETY NOTICE

Posted: 11/23/2004

Safety Recall of Robertshaw 7000 Series Gas Valves that were converted to LP on the following models:

Lopi Spirit DV Stoves manufactured from 1/2/2003 to 9/30/2003 (Travis Serial Nos. 3104-57655 through 3104-57974), Robertshaw Valve Number 786826319 Click here to view Travis Serial Number Location

Travis Industries DVL Inserts manufactured from 1/7/2003 to 9/17/2003 (Travis Serial Nos. 3403-563862 through 3403-567301), Robertshaw Valve Number 786826319 Click here to view Travis Serial Number Location

Travis Industries DVS Inserts manufactured from 1/2/2003 to 9/5/2003 (Travis Serial Nos. 3401-107300 through 3401-111172), Robertshaw Valve Number 786826319 Click here to view Travis Serial Number Location

Travis Industries DVS Fireplaces manufactured from 1/2/2003 to 10/24/2003 (Travis Serial Nos. 3402-111541 through 3402-113160), Robertshaw Valve Number 786826319 Click here to view Travis Serial Number Location

Travis Industries has been informed that one of its suppliers, Robertshaw Controls Company (in cooperation with the U.S. Consumer Product Safety Commission) is recalling its 7000 Series LP Millivolt gas valves that were installed on certain Travis direct vent products AND converted to liquid propane (LP) gas.

Customers should check the Travis serial number and date of manufacture on their product, which is printed on each product’s serial-number label. If customers purchased any of the products identified above, or had the gas valve replaced on any of these products for any reason between the dates indicated above, their products may be affected. If customers purchased their products before 1/2/2003 and have not had the valve replaced since then, their products do not have a recalled valve.

What is the potential hazard? If the pilot light goes out on an affected LP Spirit DV, DVL Insert, DVS Insert, or DVS Fireplace, the Robertshaw gas valve may stick in the open position, permitting gas to continue to flow. This can cause gas to accumulate, which can lead to a gas explosion or fire. The explosion may shatter the glass assembly on the product resulting in severe bodily injury and property damage.

What should customers do if their product uses the recalled valve? If the pilot light on an affected Spirit DV, DVL Insert, DVS Insert, or DVS Fireplace is extinguished for any reason, do not attempt to relight it. Turn off the gas supply until the valve has been replaced or you verify that your product does not use the recalled valve. If, at any time, you smell gas near the Spirit DV, DVL Insert, DVS Insert, or DVS Fireplace or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause.

The Robertshaw gas valves on all affected Travis products must be immediately repaired or replaced even if you have not had any problems with your product.

How can customers get their valves repaired or replaced? Robertshaw will provide a free replacement or repair of the recalled valve. To obtain a replacement or repair, follow these steps.

1. Call Robertshaw’s toll-free hotline at (800) 232-9389 from 8:00 a.m. to 8:00 p.m. ET. Tell the operator you are calling about the recall.

2. Be prepared to provide this information to Robertshaw’s Service Technician:

2.a Your name, phone number, and address.

2.b The brand, model and serial number of the gas stove or fireplace you have. Only the four models listed above of this notice and that are burning LP gas are affected by the recall.

2.c The type of valve the stove, fireplace or fireplace insert uses. Provide the Robertshaw Service Technician with the following information: Series 7000 MVRB Robertshaw valve, converted to LP gas Part No. 786-826-319.

3. The Robertshaw Service Technician will either transfer you to a service provider immediately or arrange to have a service provider call you back to schedule an appointment. You may also ask the Robertshaw Service Technician if you may choose your own service provider, and he/she will give you information regarding how to arrange that.

4. The Robertshaw Service Technician can discuss safety precautions for you to follow until your appliance can be serviced.

5. You may also send an e-mail to Robertshaw to schedule a service visit at 7000recall@robertshaw.com

Additional information is available at www.robertshaw.com.

We have appointed Peggi Ranes as our Technical Coordinator to manage this project. She can be contacted by e-mail at peg.ranes@travis-inc.com or fax (425) 609-2784.

Robertshaw Controls Company Announces Voluntary Recall of 7000 Series Gas Valve

These are examples only. There are many different models. These should be used only as a guide. Date code locations are circled in blue above.

Product: 7000 Series Gas Valve: Robertshaw Controls Company, located in Long Beach California, is recalling 398,016 7000 Series gas valves.

The voluntary recall applies to certain 7000 Series gas valves produced between February 2003 and September 2004. The 7000 Series valves being recalled have production dates beginning with code 0306 and ending with 0436. Model numbers 7010 and above are not included in the recall. Model numbers, which include the letters "D" or "GV," also are not included in the recall. Finally, model numbers, which include the letters "MV," are not included except for those "MV" models, which also include the letters "LP" and model numbers 7000AMV; 7000BMV; 7000BMV-S7CL; 7000MVLC; 7000MVRCLC.

The 7000 Series Gas Valves that are being recalled are installed in gas fireplaces, pool heaters, infrared heaters and furnaces, and commercial heating applications such as commercial cooking appliances, fryers, commercial water heaters and poultry brooders. The four-digit date codes are on a label affixed to the side of the housing. The date code on the label is next to a small diamond shape with the letter X inside it.

Hazard: If the pilot light in products that use the valve goes out, the valves could stick in an open position, permitting gas to continue to flow. This could result in a gas explosion and fire, which could potentially result in severe personal injury and/or property damage.

Incidents/Injuries: The firm has received reports of one incident with the 7000 Series valve involving one minor injury.

What to do: Consumers should call Robertshaw’s toll free number at
1(800) 232-9389 or visit www.robertshaw.com to determine if their product is involved in the recall and to obtain a free repair or, if necessary, a replacement.

Affected Manufacturers and Appliances/Products: A list of manufacturers and models that contain recalled 7000 valves is available at www.robertshaw.com. This information is also available via the recall hotline at 1(800) 232-9389.

Safety Precautions: As with any gas appliance, if you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause. If you do not smell gas, check the pilot lights on your gas appliances. If any pilot lights are out, do not attempt to relight. Have the appliance examined by the gas company or a qualified technician. If the pilot is functioning normally (or if the gas supply to the appliance is shut off), you will need to determine if your gas appliance has a valve that is being recalled.